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7 Steps For An Effective Social Media Marketing Plan

 

Social media is a vital marketing channel for businesses of all sizes. The common question a few years ago, “why should our business use social media?”, is now being replaced with, “how can our business grow with social media marketing?”.

As a social media marketer, this makes me very excited. What doesn’t make me excited is how many businesses are still trying to market on social media without a documentedstrategy. In this post, you will learn the seven steps your business must take to create an effective social media marketing strategy.

Step 1: Audit Your Current Social Presence

“Know thyself. Know the customer. Innovate.” – Beth Comstock

Before you strategize about where you are headed, take a quick look at where you are. A few areas to consider when auditing your business’s social media presence are:

  • Which networks are you currently active on

  • Are your networks optimized (photo and cover images, bio, URL, etc.)

  • Which networks are currently bringing you the most value

  • How do your profiles compare to your competitors’ profiles

We offer a total online presence audit that includes a deep analysis of your social media, content, SEO, and web structure with a presentation of key priorities and recommended plan – Check out our Total Online Presence Audit.

Step 2: Document Who Your Ideal Customer Is

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” – Peter Drucker

You will want to get as specific as possible with this part. For example, if you identified your target market as parents it would be ok. However, if you identify your ideal customer as a parent that lives in the United States, is between 30 and 50 years of age, earns over $70,000, primarily uses Facebook and has an interest in outdoor activities you will have much more success.

Even the best marketers will fail if they are marketing to the wrong audience. Answer the following questions to help you come up with a highly focused buyer persona:

  • Age

  • Location

  • Job Title

  • Income

  • Pain Points (that your business can solve)

  • Most Used Social Network

Step 3: Create A Social Media Mission Statement

“What makes you weird, makes you unique and therefore makes you stand out.” – Dan Schawbel

Your social media mission statement will drive your future actions, so make sure you put some thought into it. This statement will make it clear exactly what you plan to use your social media presence for and should reflect your brand identity. Keep in mind your ideal customer when trying to create this statement.

An example mission statement might be “to use social media to educate current and potential customers about digital marketing, with a focus on social media marketing.” Once you have this statement documented, it will make it simple for you to decide what to share and create.

If it doesn’t align with your mission statement, forget about it. Businesses that post randomly without a guiding mission will fail. People follow experts, not generalists.

Step 4: Identify Key Success Metrics

“If you cannot measure it you cannot improve it.” – Lord Kelvin

How will you determine if your social media marketing efforts are successful? I am not just talking about gaining more followers, I am talking about making money. Afterall, it is hard to rationalize spending time and money on something that isn’t improving the bottom line.

A few metrics to consider measuring are:

  • Conversion Rate

  • Time Spent on Website

  • Reach

  • Brand Mentions

  • Sentiment

  • Total Shares

Step 5: Create and Curate Engaging Content

“Content is where I expect much of the real money will be made on the Internet.” – Bill Gates

Sadly, many businesses jump straight to this step. Hopefully, this post has made it clear that there are several vital steps that you must take before you start creating and curating engaging content to share on your social media channels.

Let’s now discuss the fun part, posting to social media. You know who your ideal customer is and you used that information to create your social media mission statement. Armed with this information it should be easy for you to begin creating and curating content. So, what exactly is considered content? Here are a few examples of content you could create:

  • Images

  • Videos

  • Blog Posts

  • Company News

  • Infographics

  • eBooks

  • Interviews

The list of content ideas goes on and on, but make sure you focus only on forms of content that align with your mission statement, as well as your skill set. Content is what fuels social media, so it is crucial that you consider creating high quality, engaging content as a top priority.

I strongly recommend that you create a content calendar that outlines how often you will post to each network, which topics you will share and when you will share them.

Step 6: Invest In a Social Media Management Tool

“We live in times in which ordinary people can do amazing things using the right tools”

Most marketers have a secret, they leverage tools to boost their productivity. Ok, maybe it isn’t a secret, but without tools, marketers would face constant burnout (many do even with tools). When it comes to social media, having a social media management tool allows you to scale your efforts with ease.

One of the main benefits of a social media management tool is the ability to schedule posts ahead of time. Remember that content calendar you created? Make sure your scheduled posts in your social media management tool align with your content calendar.

Step 7: Track, Analyze, Optimize

“If you torture the data long enough, it will confess to anything.” – Ronald Coase

This may be the most important step when it comes to succeeding on social media. Even the best social media marketers rely on trial and error. It might seem basic, but tracking your results, analyzing the data and then making tweaks to optimize them is crucial.

Each previous step should be re-evaluated after you have had time to analyze the results of your marketing efforts. Let the data drive you. If it is telling you Facebook or Twitter is your most effective channel, consider doubling down.

A great social media strategy is never set in stone. It is a constant work in progress that changes when necessary. So get out there, create a strategy and start optimizing it as you continue to grow and learn more about your business and your audience.

source:here

 

 

How to Fix Your Broken Social Media Branding Strategy

A CMO study indicates that marketers plan to double their spending on social media over the next few years. Yet studies also indicate that they are not equipped to manage all the challenges that social media presents. With new tools and platforms emerging constantly, businesses can easily fall into the trap of viewing social media through a tactical lens rather than a strategic one.

Search “social media marketing tips” on Google and you come away with over 56,000,000 articles to choose from. Yet despite all the tips and advice, there is no one-size-fits-all social media branding strategy. You need a process that leads to individual solutions.

Wherever you are with your social media branding strategy, this process will fix and build an authentic and strong brand image on social media to amplify your media strategy efforts.

1. Define your one thing

The social media presences of many companies suffer from a lack of focus. Too often, companies allow the platform to define the content rather than choosing the platforms that best serve the brand. Companies do this because they think they must have a presence on every major social media platform to be relevant.

So, what is a brand?

As Jeff Bezos says, a brand is what people say about you after you leave the room.

Every decision related to your brand matters, especially in an age where information is so easily accessible and opinions form very quickly.

Volvo, for example, focused for years on safety and building the safest cars on the road. A decision that continues to affect how people think about the brand. Take their new ads, such as the one below:

 

You can better communicate your niche through the following steps:

  • Clarify the values you want to define your brand.
  • Research exactly what your target audience finds intriguing and unique about your brand. Do they come to you for price, quality, convenience, novelty, etc.?
  • Establish your core brand message around the core values that encourage your target market to buy from you.
  • Examine social media demographic information and use a listening strategy to discover the best platforms to engage with your ideal customers.
  • Make use of an automated social media update program such as Blog2Social. This will ensure that all updates on your chosen platforms are made simultaneously. This also helps convey a solid, singular brand message.

2. Listen to your target audience

To be successful, your social media branding strategy must be built around reaching the right audience at the right time with content that is insightful and valuable to them. To achieve this, you will need to improve your listening skills before your communication skills.

Listening to what your audience says on social media is often referred to as social listening. Hootsuite defines it as:

“The process of monitoring social media channels for mentions of your brand, competitors, products, and any other ideas or themes that are relevant to your business. The next step is analyzing that information for actionable insights. Those actions can range from engaging a happy customer to shifting your overall brand positioning strategy.”

In other words, you want to understand the context and larger trends around what people say on social media about your industry and brand. But going through each message and assessing it is impossible. A better way is to assess a collection of social media messages to become aware of trends and issues.

Lululemon, for example, was forced to withdraw women’s pants from its shelves because they were too transparent. People took to social media to discuss the issue. But the brand did not address the issue on social media or on its website.

Lululemon, for example, was forced to withdraw women’s pants

This, in turn, affected the fitness retailer’s stock price because it ignored the issue.

Why should you use social media listening to fix your brand strategy?

By using it to:

  • Track brand health
  • Create content your audience craves
  • Generate ideas for marketing campaigns
  • Improve your customer experience
  • Drive strategic product decisions

How do you engage in social listening?

Step 1 – Use tools to set up a social listening system.

Step 2 – Listen when anyone talks about your brand.

Step 3 –  Listentoo conversations about your competitors.

Step 4 – Respond to comments (either negative or positive) and join in on relevant conversations as quickly as you can.

Step 5 – Take notes on patterns and other observations about what people say and how they react to your brand.

Step 6 – Act on the information and insights.

Source: http://pheromonesinc.com

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7 INSTAGRAM MARKETING SECRETS THAT MUST NOT BE OVERLOOKED

Instagram is a very powerful social media tool, and it’s not just millennials that are targeted by this platform. The demographic is growing, as the future of social media is trending towards the Instagram-like interface and away from Facebook. Instagram is arguably the most powerful social media platform currently when it comes to sharing images. 

Of course, Instagram now has Snapchat chomping at its heels, but when it comes to the business world, Instagram is king of branding businesses using images. Don’t forget hashtags, too. Now that you’ve had a better introduction to Instagram if you’re not as familiar with the social media platform as you’d like to be, it’s time to discover these 7 Instagram marketing secrets that can help brand your business and connect you with more customers. 

Instagram is a powerful marketing tool in and of itself, by producing great content. NOT the usual BUY HERE B.S but good quality images that will engage users and you will build a following of potential buyer fast. The last Instagram campaign i built gained 2700 followers in 3 weeks.

Let’s look at those hashtags. Whether you use your business name in a hashtag or go about things a different way, hashtag branding is key to building a following on Instagram. The use of hashtags on Instagram can also translate into expanding your Twitter audience. Failing to get creative with hashtags, however, is going to make your efforts look outdated. Play around with certain hashtags, and the ones that stick and help brand your business should be part of your business profile.

Currently Instagram allows you to use unto 30 hashtags. I often find this tactic results in poor quality user interactions. Instead you should try to write more detailed descriptions of the image you’re posting. 

Just like hashtag consistency is important to branding your business, image consistency is one of the key tips when it comes to the 7 Instagram marketing secrets. And, you can look at your competition to get a good idea about what to do when it comes to image consistency. That doesn’t mean using the same images over and over again of course, but instead the same types of images. Naturally, you’re going to keep searching out new ideas and expanding your base, but you want to focus on your niche to build that foundation. 

Expanding your brand and customer base has been mentioned, but of course you also have to stay focused on brand relevancy. At the same time, you have to reach out to those customers, but you have to strike a balance between doing that and keeping true to your brand. You don’t want to overreach because that’s going to make your brand look less trustworthy. 

Have you ever been on Instagram and Twitter and noticed that a business or person is posting over and over again? Your whole feed can be taken up by attention hogs. As a business, you absolutely never want to do that. There are other ways to get the job done. You do need to make regular posts, but you never want to do too much. There are other parts of Instagram marketing that are equally important. Work on getting people to see what you have posted through other means than simply filling their feeds with everything under the sun. 

If you don’t know Instagram well enough as a social media platform, then you might not know about Instagram filters and other photo editing tools. Editing your photos gives you an advantage because you can make your brand look better that way. Don’t make your photos look fake, but instead accentuate their beauty with the tools that are available. 

Instagram marketing is all about building that foundation as mentioned, and once you’ve established that foundation, your brand presence online is ready to grow. Now sometimes it’s hard to keep things fresh. You’ve been told to study the competition, and one of the 7 Instagram marketing secrets is to copy them. However, you have to know how to do that and when in order for it to work.

Furthermore, you don’t exactly have to get the ideas directly from your competition. You might get ideas from other businesses not even in your niche by simply taking a look around on the social media platform. Social media, especially Instagram, is about what’s hot, what’s new. You might find out something about current events that is trending on Instagram and somehow tie it back into your brand. That being said, don’t just pay attention to posts from businesses but also regular people and powerful Instagram users who have branded themselves.  

Also, while images rule Instagram, don’t forget about the use of videos. These are videos that you can use on multiple platforms, not just Instagram. Videos are a powerful marketing tool these days, increasingly so, which means you can reach forward by pursuing videos on Instagram. Instagram just opened their video system to allow users to post 60 second video’s.

Remember that Instagram is a social media network. As a business, you need to be interacting with your customers and with other business professionals. Leveraging those relationships with other businesses can be your best marketing tool on Instagram. 

When you see images that catch your attention on Instagram, are they stock photos? Of course they aren’t, even though some people do try and get away with doing this. Be creative, get help with your pictures by hiring a photographer if necessary and share images that captivate your audience. Instagram is as powerful of a marketing tool as you allow it to be for your business.

 

source: here

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5 Tips for Running Your Company’s Social Media Program

A quick Google search reveals that there are thousands of people online who want to give you advice about how to run your social media program.

They have opinions about whether or not to follow back, which platforms are right for your business, how many times a day to post, when to post on which platforms, and whether or not paid posts are a worthwhile investment.

I will not be weighing in on any of these specific topics.

Instead, I spoke with two of my savviest social media friends in order to get their thoughts on the basics of establishing a social media program for your business.

1. Keep it short, sweet and saucy

The first rule of thumb for any social media program is that when it comes to social media, less is always more, and—to the extent that it makes sense for your brand— it’s best to keep content “saucy,” says Amy Vosters, a social media and growth marketing strategist.

“You’ve got 140 characters to work with on Twitter, but tweets of 100 characters or fewer are ideal, as that leaves room for people to add their two cents or hashtags to yours before reposting,” says Vosters.

2. Adhere to the dos and don’ts of engagement

Do ask questions, and use trending hashtags.

Vosters recommends Hashtagify to explore the ecosystem of hashtags relevant to your company and suggests including a maximum of three in any given post. If you include more, your posts will look cluttered and unreadable.

The list of don’ts is a bit more extensive, however:

  • Don’t be overly loud or competitive. Avoid being too aggressive.

  • Don’t use too many exclamation points. Nobody likes a shouter.

  • Don’t congratulate top engagers. As Vosters puts it, “Keep the cheese to a minimum.”

  • Don’t send new followers automatic messages. However, actual messages—when appropriate—are fine.

  • Don’t do “ask me anythings.” They go wrong far more often than they go right.

It is also best to avoid contests, generally speaking, and “fluff.” People have enough garbage in their feed. You want to offer them some value. If you don’t have anything smart or interesting to say, it’s probably best not to post at all.

3. A quote card is worth a thousand words

It goes without saying that images should be a crucial element of your social media strategy. If you don’t have the budget to pay for a subscription to Getty or Shutterstock, there are many less expensive options, including a handful of free sites that may or may not be useful, depending on what sort of imagery your content requires.

A handful that have proven helpful to me at various points in time include:

  • Pixabay — a great, searchable database of stock photos

  • Unsplash — when you need something moodier or artier

  • New Old Stock — vintage photos from public archives

  • Pic Jumbo — another great free resource with a very affordable paid premium tier

  • Free Images — largest repository on the web, with both free and paid photo options

  • Pexels — another searchable option for arty photos

  • Foter — 335 million free photos that you can search or browse by category

But quote cards are another effective visual element to keep in your social arsenal and are a great way to highlight company credos or CEO quotes. There are a few online tools available to easily create them. Ruben Ramirez, longtime social media guru and current Bospar account director, has a distinct preference:

“Use Canva. Its platform is very user-friendly, and you have all the tools you need to make a great quote card quickly and easily.”

 

source:here